1. Where is BRIGHTERS DETERGENTS located? We are located at Utawala, Nairobi, Kenya. Feel free to visit us during business hours to explore our range of products and speak with our knowledgeable staff. 2. Do you offer delivery services? Yes, we offer reliable delivery services: • Local Delivery: Within Nairobi and surrounding areas, typically delivered within 1-4 business days. • Nationwide Shipping: Across Kenya, with delivery times of 4-7 business days. 3. How can I place an order? You can place an order through the following methods: • Online: Visit our website at http://brightersdetergents.co.ke • Phone: Call us at +254 705 022 166 or +254 790 013 043 • Email: Send your order details to info@brightersdetergents.co.ke 4. What payment options do you offer? We offer multiple payment options for your convenience: • Cash on Delivery: Available for local deliveries within Nairobi. • Mobile Payment: Use M-Pesa for quick and secure transactions. • Bank Transfer: Direct bank transfers are also accepted. • Credit/Debit Card: Pay securely online using your credit or debit card. 5. Can I visit your facility? Yes, you are welcome to visit our headquarters at Utawala, Nairobi, Kenya. Our staff will be happy to give you a tour, showcase our products, and provide expert advice. 6. What products do you offer? We offer a wide range of cleaning products including: • Multipurpose Liquid Soap • Liquid Bleach • Toilet Cleaner • Dishwashing Liquid Soap • Fabric Softener • Hair Shampoo • Hand Wash Liquid Soap In addition to our own products, we also supply a variety of cleaning solutions from other reputable brands. 7. Are your products eco-friendly? Yes, we are committed to sustainability and offer eco-friendly cleaning products. We prioritize using ingredients and practices that minimize environmental impact. 8. How can I contact customer support? You can reach our customer support team via: • Phone: +254 790 013 043 • Email: info@brightersdetergents.co.ke 9. Do you offer bulk purchase discounts? Yes, we offer discounts for bulk purchases. Please contact us directly to discuss your requirements and get a customized quote. 10. Do you provide cleaning products for businesses and corporate spaces? Absolutely. We supply a range of cleaning products suitable for offices, restaurants, and large corporate environments. Contact us to learn more about our corporate solutions. 11. Can I track my order? Yes, once your order is processed, you will receive a tracking number via email or SMS. You can use this number to track the status of your delivery online. 12. What if I am not satisfied with a product? Customer satisfaction is our priority. If you are not satisfied with a product, please contact our customer support team within 14 days of purchase to arrange a return or exchange. If you have any other questions, please feel free to contact us. Thank you for choosing BRIGHTERS DETERGENTS! BRIGHTERS DETERGENTS Committed to excellence in cleanliness and hygiene.